Returns and Refunds
We are committed to ensuring your complete satisfaction with our products and services. Below, you will find detailed information about our return and refund policy.
1. Return Policy:
We accept returns within 15 days of the date of purchase. To be eligible for a return, the product must be in its original packaging, unused or damaged, and must be accompanied by the receipt or proof of purchase.
2. Return Procedure:
To request a return, contact our customer service at eshop@barbershopmarket.com, providing your order number and details of the product you wish to return. We will provide you with instructions to complete the return process.
3. Shipping Costs for Returns:
Shipping costs for returning the product will be borne by the buyer, unless the return is due to an error on our part or a defective product.
4. Refund:
Once we receive and verify the returned product, we will issue a refund within 5-7 business days using the same payment method used for purchase. Original shipping charges are non-refundable.
5. Defective or Damaged Products:
If you receive a defective or damaged product, please contact us within 7 days of receiving the product and we will provide you with instructions for returning and replacing the product.
6. Cancellation of Order:
To cancel an order, contact us within 24 hours of placing the order. Orders that have already shipped cannot be cancelled.
7. Customer Service:
For further questions or assistance, please contact our customer service at email address
eshop@barbershopmarket.com or via whatsapp at +393802457664.
We are committed to providing a positive experience and ensuring that every customer is satisfied with their purchases at BarbershopMarket.com. Thank you for your trust and preference.